User Help

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Contacting Your Email Service Provider for Support

Zimbra is a company that sells email software technology to many organizations, including hosting and service providers. Typically, service providers purchase Zimbra’s software and place it under their own brand name, and either resell or give away webmail as a value-add for their customers. These service providers also handle the day-to-day operations of the webmail service and provide all help and support for their own customers.

On occasion we receive customer help questions from service provider customers, and we are happy to provide basic online user help and a community.

For specific answers about webmail from your service provider, below is their customer support contact information and help documents. We are sorry but Zimbra cannot help you directly!